Contact us

This website is operated by Sheer Roots.

We bring together Indian handicrafts, artisanal products, culturally inspired products, lifestyle products and thoughtful gifting collections, celebrating the beauty, creativity and heritage of Indian craftsmanship.

Social India Craft operates under the Sheer Roots family and represents our premium artisanal and conscious gifting collections, created for those who value craftsmanship, culture and thoughtful living.

We're here to help

Please email us with your order number, where applicable, so that we can assist you more quickly.


Every piece. A story. India.

Customer Support and General enquiries

For questions regarding: Orders & order status, Product information, Returns & exchanges, Refunds, Shipping & delivery, Damaged or incorrect products Artisan-made products and craftsmanship

Let’s Connect

Orders and shipping

How long will it take for my order to be delivered?

Orders are generally processed and shipped within 5 business days of receiving the order.

Once your order has been shipped, the delivery time will depend on your location and the shipping partner.

You will receive the relevant shipping or tracking information once your order has been dispatched.

If you need an order urgently or would like to check the possibility of expedited delivery, please contact us before placing your order:

Call: +91 8448809111
Email: info@sheerroots.in

How can I cancel or change my order?

You may request to cancel or change your order before it has been dispatched.

Please contact us as soon as possible.

Once an order has been dispatched, cancellation or changes may no longer be possible. In such cases, you may need to follow our Exchange, Return & Refund Policy, where applicable.

Can I place an international order?

Yes, we are able to accept international orders.

International shipping availability, delivery timelines and shipping charges may vary depending on the destination.

If you wish to place an international order, please contact us before placing the order so that we can confirm:

  • Shipping availability
  • Estimated delivery time
  • Shipping charges
  • Any applicable customs duties or taxes